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Bad company communication can result in high staff turnover, poor results and low morale. Internal Communications draws on examples of best practice in the private, public and non-profit sectors, with case studies of high profile international organizations. The book defines and explains internal communications (IC), providing practical, ready to implement guidance on planning and organizing the IC function and IC teams; understanding audiences; deciding and developing messages; channels, outcomes and  approaches; line managers and leadership; evaluating and reporting; advising leaders; and change and transitions. The advice in the book is accompanied by downloadable templates for communications in a variety of special situations -- from crises to mergers to business strategies and rebranding. Covering all the core concepts and models, skills and processes, Internal Communications offers a refreshingly practical introduction for students and practitioners alike.

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Unread book in perfect condition.

Better Internal Communication: How to add value, be strategic and fast track your career 0.65

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Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance. The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision.This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

Internal communication has previously been overlooked in standard approaches to public relations, both in theory and in practice. The second edition of Effective Internal Communication explores how this is changing as more and more organizations recognize that good communication with their workforce is vital for continued success and profitability.   In a practical and jargon-free style, Effective Internal Communication looks at how internal communication is conducted across different sectors and in organizations of differing sizes and complexity. Filled with practical examples and useful advice, the book contains many topical case studies that bring to life theoretical issues and complex issues.  This new edition looks at a wide range of issues related to internal communication, including managing internal communication, internal communication across sectors, legal frameworks, measuring results, effects of technology, and managing change. It also contains new chapters on communicating in a crisis, leadership by mid-level managers, and the future of internal communication.

Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance. The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision.This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

Everything a company says sends a message to its employees. Organizations that communicate well with their employees boast higher profitability, better customer acquisition and retention, and enhanced reputation. Without a strategically managed employee communications strategy, results suffer. Corporate Conversations is a comprehensive guide to crafting and delivering vital internal messages. The book covers a broad range of issues, including: * the four types of corporate and business communications (human resources, business-related, legal, and informal) * how to communicate bad news * managing employee-to-employee communication * how to measure the impact of internal communications With valuable strategies for aligning all business correspondence with the company message, Corporate Conversations shows professionals at all

Praise for The IABC Handbook of Organizational Communication "Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study of our profession—and a guidebook for strategic communication best practices. The Handbook explores the many aspects of our profession with expert insights of the best of the best in communication."—John Deveney, ABC, APR, president, Deveney Communication "Chalk up a win for Team IABC. Editor Tamara Gillis has assembled a winning lineup of the best communicators to compile this useful, readable Handbook. Not another how-to-do-it tactical manual, this volume draws from theory and global best practices to explain the strategic reasons behind modern communication. A must-read for anyone interested in understanding the communication profession and a useful desktop companion to the professional communicator's dictionary and style guide."—William Briggs, IABC Fellow and director, School of Journalism and Mass Communications, San Jose State University "It is a real pleasure to read this latest version. It presents a sound, research-based foundation on communication—its importance to organizations, why the function must be strategic, and what it takes to get it right."—John G. Clemons, ABC, APR, corporate director of community relations, Raytheon "All myths about organizational communicators being brainwashed, biased corporate journalists are out the window. This stellar compendium from dozens of authors, researchers, and editors of high professional stature is timely and forward-thinking. Communication students particularly will benefit from understanding the complex disciplines that intertwine and drive effective organizational communication."—Barbara W. Puffer, ABC, president, Puffer Public Relations Strategies, and associate professor and course chair, Communications Studies and Professional Writing, University of Maryland University College

The People Business offers readers a unique, inside perspective on what works and what doesn't in the world of corporate internal communication and strategy. Featuring interviews with senior practitioners from a diverse range of leading firms, the book offers a refreshingly honest perspective on the practices and challenges facing IC today. Senior IC leads will offer their tips for success, what they have learned along the way, and what remains challenging.The book will also explore how IC is still, in some companies, struggling to be seen as a credible contributor to business performance. The People Business enables readers to prove its value to senior company members by demonstrating its clear impact on ROI.

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Communicating a company's goals, strategy and tactics, change processes and brand values effectively within the workplace, makes a real difference to the success of any business. When handled professionally, it has a positive impact on employee engagement, organizational culture and performance. Successful Employee Communications shares the stories of leading practitioners and focuses on the tools, models and practices that have worked in a variety of situations and range of organizations. Drawing on case studies from well known organizations in the public, private and not for profit sectors, this book includes insights from manufacturing, telecoms, pharmaceuticals, professional services, FMCG and more. It explains how to make the case for internal communications at all levels, advising on how to set objectives, select the right communication channel, suggest the best way to deliver tough messages, and evaluate and collect effective data. Successful Employee Communications is an essential guide for anyone responsible for managing the communications around employee engagement, motivation, retention and change management.

The Milwaukee Rechargeable 250L Penlight with Laser offers users faster, more accurate inspections. This rechargeable penlight delivers 250 lumens of TRUEVIEW HIGH DEFINITION OUTPUT, and an integrated laser pointer ensures faster inspections and accurate communication on the jobsite. A built-in protective rubber bite zone allows users to quickly direct light while performing two-handed tasks. With two output modes, users get the optimal light or run-time up-to 8 hours for any task. Stay ready from job-to-job with USB charging and an on-board battery indicator. The removable metal clip offers a secure attachment to shirts or pant pockets for reliable storage. This penlight with laser pointer is built to survive the toughest jobsite conditions with an IP67 water and dustproof rating and withstands impacts up to 2 meters. The Milwaukee Rechargeable 250L Penlight with Laser's built-in battery gives users high performance and rechargeable capabilities where compact size is critical. The Milwaukee Rechargeable 250L Penlight with Laser is covered by a 2-year warranty. Color: Black.

The Milwaukee Rechargeable 250L Penlight w/ Laser offers users faster, more accurate inspections. This rechargeable penlight delivers 250 lumens of TRUEVIEW HIGH DEFINITION OUTPUT, and an integrated laser pointer ensures faster inspections and accurate communication on the jobsite. A built-in protective rubber bite zone allows users to quickly direct light while performing two-handed tasks. With two output modes, users get the optimal light or run-time up-to 8 hours for any task. Stay ready from job-to-job with USB charging and an on-board battery indicator. The removable metal clip offers a secure attachment to shirts or pant pockets for reliable storage. This penlight with laser pointer is built to survive the toughest jobsite conditions with an IP67 water and dustproof rating and withstands impacts up to 2 meters. The Milwaukee Rechargeable 250L Penlight w/ Laser's built-in battery gives users high performance and rechargeable capabilities where compact size is critical. The Milwaukee Rechargeable 250L Penlight w/ Laser is covered by a 2-year warranty. Color: Black.

The Milwaukee Rechargeable 250L Penlight with Laser offers users faster, more accurate inspections. This rechargeable penlight delivers 250 lumens of TRUEVIEW HIGH DEFINITION OUTPUT, and an integrated laser pointer ensures faster inspections and accurate communication on the jobsite. A built-in protective rubber bite zone allows users to quickly direct light while performing two-handed tasks. With two output modes, users get the optimal light or run-time up-to 8 hours for any task. Stay ready from job-to-job with USB charging and an on-board battery indicator. The removable metal clip offers a secure attachment to shirts or pant pockets for reliable storage. This penlight with laser pointer is built to survive the toughest jobsite conditions with an IP67 water and dustproof rating and withstands impacts up to 2 meters. The Milwaukee Rechargeable 250L Penlight with Laser's built-in battery gives users high performance and rechargeable capabilities where compact size is critical. The Milwaukee Rechargeable 250L Penlight with Laser is covered by a 2-year warranty. Color: Black.

The Milwaukee Rechargeable 250L Penlight with Laser offers users faster, more accurate inspections. This rechargeable penlight delivers 250 lumens of TRUEVIEW HIGH DEFINITION OUTPUT, and an integrated laser pointer ensures faster inspections and accurate communication on the jobsite. A built-in protective rubber bite zone allows users to quickly direct light while performing two-handed tasks. With two output modes, users get the optimal light or run-time up-to 8 hours for any task. Stay ready from job-to-job with USB charging and an on-board battery indicator. The removable metal clip offers a secure attachment to shirts or pant pockets for reliable storage. This penlight with laser pointer is built to survive the toughest jobsite conditions with an IP67 water and dustproof rating and withstands impacts up to 2 meters. The Milwaukee Rechargeable 250L Penlight with Laser's built-in battery gives users high performance and rechargeable capabilities where compact size is critical. The Milwaukee Rechargeable 250L Penlight with Laser is covered by a 2-year warranty. Color: Black.

Without the right strategy, communication is all just talk. As a senior leader, the way you communicate within your organization should be consistent, authentic, and reliable. Executive Communications 101 teaches you everything you need to know to get there.In this no-nonsense guide to the essentials, Stephanie H. Mann shows you how to use strategic internal communications to engage employees, create buy-in, and boost leadership presence — without wasting any of your valuable time. You’ll learn key tactics for delivering meaningful messaging that strengthens your connection with internal stakeholders. It’s time to harness the power of your voice for greater impact on your organization. Within these pages, you’ll learn how to:·Measure the right metrics to evaluate your existing internal communications·Use real-world data to build strong, lasting engagement with your employees·Develop monthly and yearly content plans to streamline your communications ·Put two-way feedback channels in place for more honest, open dialogue·Strategically align your own messaging with corporate affairs and marketing